Ellen Tracy Madrid eyeglassdotcom

Fast Shipping with Professional Packaging

Our long-standing relationships with UPS FedEx DHL and other global carriers lets us offer an array of shipping services. Our warehouse staff are expertly trained and will wrap your products according to our precise and exact specifications. Your products will be subjected to an extensive inspection and be properly packaged prior to being shipped. We ship to thousands clients every day in a variety of countries. Our dedication to becoming the largest online retailer around the globe is evident by this. Warehouses and distribution centers are found in Europe and the USA.

Note: Orders containing more than one item will be assigned a different processing period for each item.

Prior to shipping, we check the item thoroughly. The majority of orders are delivered within 48 hours. Expected delivery time is between 3-7 days.

Returns

Due to multiple entities which include the factory as well as the warehouse, we cannot fully manage stock. The actual levels of stock can change at any moment. It's possible that you may not receive your order after it's been placed.

Our policy is for 30 days. If you haven't received your product within the 30 days period, we are not able to provide either a return or exchange.

Your item should be in its original packaging and in good condition. It must also not be used. The item must be in the original packaging.